VP of Mortgage Sales- Consumer Direct Department

Location: Richardson, TX
Date Posted: 10-26-2018
Primary Function
The primary responsibility of this position is successful management of a team of mortgage loan originators in a Consumer Direct call-center environment, achieving call center volume and unit objectives.


  • Manages loan originator sales performance, motivation, scheduling, training, and administration of policies/procedures
  • Originates and maintains personal loan production
  • Ensures originations team is presenting loans at appropriate rate, amounts, terms that comply with Lending program guidelines
  • Reviews sales pipeline on daily/monthly basis in order to achieve monthly sales goals
  • Advises and assists in resolution of customer complaints concerning any area of the company
  • Assists in training/development of loan officers to function in all aspects of the origination process
  • Teaches sales techniques in an environment with company provided leads
  • Works with the Call Center Unit Manager to achieve team/department goals
  • Collaborates with the Operations Department to assist in the flow of production/sales
  • Recruits, interviews and selects loan originators
Additional Duties
  • Keeps informed of developing trends in the industry
  • Coordinates scheduled meetings, training sessions and courses as needed for the call center operation
  • Performs other duties as assigned by the Unit Manager


Education and Experience Requirements
  • Must have three (3) to (5) years of experience in the retail or call center mortgage industry as a Loan Officer and/or a Manager
  • Experience with phone/internet lead solicitation sales
  • Prior management experience
  • Must have a current, active NMLS License
Thank you,
Meg Reilly
VP of Recruiting
EMAIL: meg@nationalmortgagestaffing.com
TOLL FREE: (800) 603-1651
FAX: (480) 287-9066
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