Our client is seeking a Customer Service Representative to join their Personal Lines team. This is a full-time, in-office position where you’ll provide day-to-day customer support while also playing an important role in the company’s marketing efforts. The right candidate will bring energy, professionalism, and the ability to thrive in a fast-paced, client-facing environment. This position also offers upward mobility for individuals who are committed to their work and consistently perform at a high level.

 

 

Responsibilities

• Manage downloads, policy updates, and general customer service requests
• Provide responsive, high-quality support to clients across personal lines products
• Assist with marketing activities, including client-facing events and relationship building
• Utilize multiple software platforms to manage and update client information efficiently
• Collaborate with the team to ensure smooth workflow and excellent client experiences

 

 

 

Qualifications

• Minimum 1 year of experience in customer service or marketing experience
• Strong computer and technical skills; must be comfortable working with multiple systems
• Ability to balance customer service responsibilities with marketing support
• High sense of urgency and professionalism in a fast-paced environment
• Presentable and confident in client-facing settings, including company events

 

 

 

Schedule/Location

• Full-time, in-office role
• 40–50 hours per week
• No relocation assistance offered
• Reports directly to the Personal Lines Manager

 

Compensation

• Base salary: $40,000 – $50,000 depending on experience
• Bonus structure available — this role is highly performance-driven, with strong earning potential for individuals who excel in client service and marketing support
• Opportunity for career growth and upward mobility within the organization

 

 

Please note that National Mortgage Staffing does not determine the salary, requirements, or qualifications for this role. We are contractually required to follow the criteria set forth by our clients.

Thank you for your interest! 

If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.

Unfortunately due to high volumes of applicants, we may not be able  to respond to those who are not a fit.  If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.